Terms and privacy
We do not store credit card details nor do we share customer details with any 3rd parties
Artwork purchased directly through the checkout on our website has a subsidised delivery charge.
Tombutlerartist.com provides an efficient and reliable dispatch service. All orders are sent from the UK. Deliveries to UK addresses are sent on a next day, fully tracked delivery service and overseas orders are sent airmail using our tough postal tubes. Limited editions and rare prints will also require a signature on arrival.
Due to the hand made nature of our Tom Butler products, each item is bespoke and made to order. We aim to dispatch your order within 10 to 15 business days. If your print is delayed by more than 15 business days we will keep you informed of the expected dispatch date via email. You can then choose to either wait for the goods to be delivered, accept a refund or pick an alternative item from our stock.
Your use of this web site and any purchase by you on this web site of any products will be governed by English law and will be deemed to have occurred in the United Kingdom.
The receipt of an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Tombutlerartist.com reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.
Tombutlerartist.com will replace all damaged goods. However you must check your goods and email us within 3 working days of receipt of a damaged item to be eligible for a replacement or refund. We will send a reply email containing full details of our replacement / refund procedure. You must keep the damaged goods together with any damaged packaging until you receive instructions on what to do with them from tombutlerartist.com. Failure to do this could result in an invalid claim against our returns policy.
In accordance with the European distance selling directive, tombutlerartist.com will supply you with a contract for each purchase you make on the site. If you are ordering within an EU country, you have the right to withdraw from the contract, within seven working days from receipt of the goods, and return the goods without having to give any reason. If you withdraw you will be reimbursed by the same method with which you paid, within thirty days.
You will be charged for the postage costs of returning the goods, but we do not add an administration or repackaging charge. Under these conditions, returned goods must reach us in 100% re-saleable condition for customers to be eligible for a refund.
Contracts can be concluded electronically, and the time at which the contract is concluded is determined by reference to the times at which your order (and tombutlerartist.com’s acknowledgement) is deemed to be received (which is when we are first able to access it).
If you have any enquiries regarding returns, please email us at firstname.lastname@example.org.
All participants in any games, quizzes, contests, events or other such activities contained on the site must be eighteen (18) years of age or older to enter. Any territorial restrictions or other conditions must be complied with.
Limitation on liability
In no event shall tombutlerartist.com be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if tombutlerartist.com has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Tom Butler or its content suppliers and protected by UK and international copyright laws. The content and software on this site may be used as an information and shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site without the permission of tombutlerartist.com is strictly prohibited.
This site is provided by tombutlerartist.com on an “as is” basis. Tombutlerartist.com makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products, included on this site. To the full extent permissible by applicable law, tombutlerartist.com disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. Tombutlerartist.com will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental punitive and consequential damages.
This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the “external sites”). You acknowledge that tombutlerartist.com is not responsible for the availability of, or the content located on or through, any external site. You should contact the site administrator or Webmaster for those external sites if you have any concerns regarding such links or the content located on such external sites.